Returns, Exchange and Refund Policy
Any Return, Refund or exchange is eligible if it is claimed with in 7 days of Purchase/delivery via call or email and it meets our criteria :
Terms & Conditions
- The product is damaged, stained, defected or incomplete.
- The product delivered does not match the product ordered.
- The product is not used in any way and with original tags.
- The product is in its original and undamaged packing (careful opened package will not be considered damaged).
- The minimum time for processing return or exchange is 3-5 working days.
- In case of REFUND shipping and handling charges will not be refunded.
- Refund requests will be processed within 3 days after receiving the return products.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- All returns should be sent to OverStockPk, 105, Street No. 3 Shadmaan Road, Mehmoodabad, Faisalabad.
- For further queries about exchanges and returns, please contact us at [email protected] or call us .