Return Policy

Returns, Exchange and Refund Policy

Any Return, Refund or exchange is eligible if it is claimed with in 7 days of Purchase/delivery via call or email and it meets our criteria :

Terms & Conditions 

  • The product is damaged, stained, defected or incomplete.
  • The product delivered does not match the product ordered.
  • The product is not used in any way and  with original tags.
  • The product is in its original and undamaged packing (careful opened package will not be considered damaged).
  • The minimum time for processing return or exchange is 3-5 working days.
  • In case of REFUND shipping and handling charges will not be refunded.
  • Refund requests will be processed within 3 days after receiving the return products.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • All returns should be sent to OverStockPk, 105, Street No. 3 Shadmaan Road, Mehmoodabad, Faisalabad.
  • For further queries about exchanges and returns, please contact us at [email protected] or call us .